FAQ

Frequently Asked Questions

What areas do you deliver to?

We currently serve locations within a 20-mile radius of Eden Prairie, MN. Not sure if you're in range? Send us a message—we’re happy to check!

Can I customize the floral arches or arrangements?

All of our designs are curated with care to look stunning as-is, but we do offer limited customization. You can add a pop of color to some arrangements for an additional fee—up to two colors may be added. Please note that we’re unable to remove any flowers from the original design.

What types of events do you offer rentals for?

Our floral rentals are perfect for weddings, bridal showers, engagement parties, corporate events, styled shoots, and more. Whether your gathering is intimate or grand, we’ll help make your space bloom.

How early should I reserve my rental?

We recommend booking as early as possible, especially during peak seasons. Our calendar typically shows availability about 10 months out, but this may change—so don’t wait too long!

How does delivery and setup work?

We take care of the full setup and takedown process. On your event day, we’ll deliver, install, and return to pick everything up—so you can focus on celebrating.

What do I need to book?

Booking is easy! You can either pay in full at checkout or use Shop Pay to split your total into four installments. Shop Pay payment options are subject to eligibility and terms through Affirm.

What is your cancellation policy?

Because we reserve your floral pieces exclusively for your date and turn down other clients once booked, all payments are non-refundable.

Do you deliver to downtown Minneapolis or St. Paul?

At this time, we do not service downtown Minneapolis or St. Paul. We do, however, deliver to many surrounding areas within our 20-mile delivery zone.

Where can I learn more about the rental process?

Visit our How to Rent page for a full breakdown of our simple rental process from start to finish.

What are the late-night pickup fees after 9pm?

9:30PM — $100
10PM — $150
10:30PM — $200
11PM — $250

Please note: We are unable to offer pickups after 11:00 PM.

What does “1 setup at 1 location” mean?

The rental fee includes setup at one location only. If you want the same items moved from ceremony to reception, an additional transfer fee will apply based on distance and time.

Can I see the floral arches in person?

We provide high-quality photos and videos online and on Instagram @BloomSocialMN so you can view our designs before booking. You can also catch us at select vendor showcases and open house events—check with your venue to see if we’re attending!

Do you offer fully custom floral designs?

Currently, we don’t offer fully custom builds—but we’re always adding new collections and options. If you’d like to add a pop of color to a design, we can do so for $100 per color (max two). Flower removal or major changes are not available.

I'm having trouble checking out—help!

If you’re using Internet Explorer, try switching to Chrome, Safari, or another modern browser. Still stuck? Email us at bloomsocialmn@gmail.com and we’ll get it sorted quickly!

How do I get in touch with additional questions?

We’d love to hear from you. Reach out any time at bloomsocialmn@gmail.com and we’ll be happy to assist.